10 Reasons to Choose MoniCare
1. We are the experts.
Since 2003, MoniCare has successfully completed over 1,000 long-term domestic placements. We know what works and what does not. Our team has the expertise to help avoid common challenges and pitfalls. Other agencies may coordinate logistics like schedules, location, and experience – but at MoniCare we go further, ensuring a match in personality, lifestyle, and values. The success of our business depends on building long-term, satisfying relationships between our clients and candidates.
2. We have professional staff.
Our office is staffed by well-trained, licensed domestic placement counselors. MoniCare’s professional recruiters are compassionate and have a strong knowledge base in human psychology and domestic employment. We strive to deliver exceptional customer service with quick response time and 100% confidentiality.
3. We offer a long-term guarantee.
Simply put, we get it right the first time. Our long-term guarantee delivers peace of mind to our clients. In the unlikely event that a replacement is needed, we will conduct another full search at no additional placement fee. Our recent survey proved that 98% of our long-term domestic workers retained their jobs for as long as their service was needed. We only work with candidates who commit to long-term employment and sign our minimum 1-year Commitment Agreement.
4. We recommend only top quality candidates.
MoniCare is highly selective, choosing to work with fewer than 10% of applying candidates. We only recommend the most professional and reliable candidates who match all of a client’s requirements. Many of our clients meet the right candidate at their first or second interview - and some clients have a hard time choosing between their top two favorites, which we consider a testament to our excellent work.
5. We assume responsibility.
We accept full personal responsibility for every placement, as there is a tremendous amount at stake. When placing nannies, the safety and well-being of the children is our primary concern. For other domestic employees, we focus on the family’s security and comfort.
6. We guarantee a positive experience.
Our clients are not only looking to hire the best domestic helper, but also want a positive search experience. By recommending only the most qualified and professional candidates, we ensure exceptional customer service and support.
7. Our technology is unparalleled.
In the domestic placement industry, an enormous amount of information needs to be collected and processed. No available software program had the capacity and features we needed, so we hired our own IT development team and devoted months of hard work to create our own software. MoniCare's advanced software program is specifically designed for the domestic employment business, ensuring an efficient application and search process.
8. We guarantee a timely response.
We keep you informed throughout the search process, and your dedicated counselor is always available for questions. Whether you need a domestic placement within six weeks or just a few days, we will do everything possible to meet your timeline.
9. We have the highest industry standards.
We have earned an excellent reputation among Chicago families and candidates by upholding the highest industry standards of professional ethics and service. As an active member of the International Nanny Association (INA) since 2007, we adhere to their Commitment to Professional Excellence and Recommended Practices. MoniCare is also a member of the Domestic Estate Management Association (DEMA), which is the world’s #1 association for private service.
10. We are licensed, bonded, and insured.
We have been licensed and bonded with the Illinois Department of Labor since 2003.