Put Down the Perfume Bottle (and Other Tips for Working in Someone's Home)
Working in someone's home is one of the most rewarding
careers a person can choose. You get to be a genuine presence in a family's
daily life, watch children grow, and build relationships that can last decades.
It's also a career with a very specific set of unwritten rules that, if
ignored, can quietly derail an otherwise excellent candidate.
After more than 20 years of placing elite nannies,
housekeepers, and household staff, we at MoniCare have heard just about every
story there is. Some of them are wonderful. Some of them involve perfume. Let's
start there.
Tip No. 01
Skip the Scent. Yes, All of It.
This one surprises candidates more than any other piece of
advice we give, but it is perhaps the most important: do not wear perfume,
cologne, or heavily scented body products to work. Not a "light
spritz." Not your favorite lotion. Not heavily fragranced shampoo if you
can help it.
Here's why: You are entering a private home, and what smells
lovely to you may be overwhelming, nauseating, or even medically problematic to
someone else. Infants and young children are especially sensitive to strong
scents. A newborn's mother who has spent months avoiding synthetic fragrances
is not going to be thrilled when the nursery smells like a store perfume
counter. Clients with allergies, migraines, or asthma may not say anything to
your face, but they will absolutely say something to their agency.
Beyond health concerns, fragrance is deeply personal.
Walking into someone's home carrying a strong scent is, in a subtle way,
imposing your preferences on their private space. The goal is to be a seamless,
trusted presence in their household, not a daily sensory event.
The simple rule: Clean and neutral is always the
right choice. Unscented deodorant, fragrance-free lotion, and fresh clothes
will serve you far better than the best bottle on your vanity.
Tip No. 02
Dress Like You Mean Business, Not A Night Out.
A household position is a professional job, and your
appearance should reflect that from day one. This does not mean you need to
show up in a blazer to supervise a toddler's art project. It does mean your
clothing should be clean, well-fitting, practical, and free from anything that
could raise an eyebrow.
Avoid anything too casual (ripped jeans, graphic tees with
slogans), too revealing, or too formal for physical work. Think neat,
comfortable, and functional. You may be chasing a three-year-old up a staircase
or folding laundry all afternoon, so dress accordingly. If you are interviewing
for a more formal household position, such as a personal assistant or estate
manager role, err on the side of polished until you understand the household's
culture.
The simple rule: Dress slightly better than you think
you need to. No client has ever let someone go for looking too put-together.
Tip No. 03
Your Phone Is Not Your Co-Worker.
We know, everyone has a smartphone. Employers have them too,
and they understand that you are a human being with a life outside of work. But
nothing undermines trust faster than a candidate who appears more interested in
their screen than in the family they were hired to support.
During working hours, keep phone use to a minimum and never
in front of the children unless it is directly related to the job (GPS
navigation on an errand, a timer for a recipe, and so on). If you need to take
a personal call, step away briefly and keep it short. And please, never
photograph children in the household and share those images without explicit
permission. This is not just a professional courtesy; it is a matter of privacy
and trust that families take very seriously.
The simple rule: Keep your phone out of sight unless
you are using it for work.
Tip No. 04
Punctuality Is Not a Suggestion.
When you care for someone's children, you are not just
filling a shift. You are the reason a parent can get to their office, their
meeting, or their medical appointment on time. A nanny who is chronically five
or ten minutes late is not a minor inconvenience. She is a recurring source of
stress for a family that depends on her completely.
Plan to arrive a few minutes early, especially in the first
weeks of a new placement. Familiarize yourself with the commute well before
your start date. If an emergency makes you late, communicate immediately, not
when you are already at the door. Reliability is one of the most valuable
things a domestic professional can offer, and it starts with showing up on
time, every time.
The simple rule: First impressions are everything.
And arriving on time and prepared is part of that first impression.
Tip No. 05
Discretion Is Everything.
When you work inside someone's home, you see things.
Financial documents left on a counter, an argument between spouses, a child's
behavioral struggles, details about a family's health or personal life. None of
this is yours to share, ever, with anyone.
The families who hire through MoniCare include executives,
business owners, attorneys, physicians, and athletes. Many of them have a great
deal at stake professionally and personally. Absolute discretion is not a bonus
quality in a candidate. It is a baseline requirement. What happens in the
household stays in the household. This means in conversation, on social media,
and in any other forum you can imagine.
Think of it this way: if you would not want a stranger
sharing details from inside your home, extend that same courtesy to the
families who trust you with theirs.
The simple rule: No one likes a gossip.
Tip No. 06
Ask Questions Early, Not Often.
Every household runs differently. Some families prefer a
strict schedule. Others are more relaxed. Some have firm rules about diet,
screen time, and visitors. Others are still figuring it out. Your job in the
first few weeks is to listen, observe, and ask clarifying questions early
rather than guessing and correcting later.
A great domestic professional takes initiative, but not
before understanding the household's expectations. Before making any change to
a routine, a meal, a child's schedule, or the organization of a shared space,
ask. It takes thirty seconds and saves hours of awkwardness.
Once you have a clear picture of how the family operates,
bring your expertise confidently. That is exactly why they hired you.
The simple rule: Communicate early to head off issues
later on.
Tip No. 07
Treat the Household as if It Were Your Own. Well, Almost.
Care for the family's belongings with the same respect you
would give your own. Do not use household food, appliances, or personal items
without permission. Do not rearrange spaces to suit your own preferences. Do
not invite friends over, even briefly. Do not eat the same meals as the family
unless invited to do so.
These are not arbitrary rules, they are markers of
professional respect. You are a trusted employee working inside someone's
private space. That privilege comes with a responsibility to honor the
boundaries of that space at all times.
That said, a household position is not a military operation.
Bring warmth. Bring your personality. Bring your love for the children and your
genuine investment in the family's wellbeing. The best placements MoniCare has
made over the years are the ones where a candidate became, in the family's own
words, a part of the family. That kind of relationship is built on exactly the
kind of professionalism and care this list describes.
The simple rule: Respect the home and care for it as
if it were your own.
Working in domestic service is a skilled, meaningful, and
deeply human profession. The families who hire through MoniCare are not just
looking for someone capable. They are looking for someone they can genuinely
trust inside their home, every single day. When you combine real experience
with thoughtful professional habits, including the small ones like leaving your
perfume on the shelf, you set yourself up for a long, successful, and genuinely
fulfilling career.
And if you are looking for your next placement with a family
that values exactly that kind of professionalism, you know where to find us: www.monicare.com
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